Privacy Policy

Last Updated: 10 February 2026

1. Introduction

Finella PL ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website finellapl.com and use our services.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you:

Fill out contact forms on our website
Subscribe to our communications
Request information about our services
Communicate with us via email or phone

This information may include your name, email address, phone number, company name, and message content.

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

IP address
Browser type and version
Operating system
Pages visited and time spent on pages
Referring website addresses

3. How We Use Your Information

We use the collected information for the following purposes:

To respond to your inquiries and provide requested information
To communicate with you about our services
To improve our website and service offerings
To analyze website usage and trends
To comply with legal obligations
To protect our rights and prevent fraud

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

Consent: When you provide explicit consent for specific processing activities
Contractual necessity: When processing is necessary to fulfill our contractual obligations
Legitimate interests: When we have legitimate business interests that do not override your rights
Legal obligations: When required by law

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service providers: Third-party vendors who assist us in operating our website and conducting business
Legal authorities: When required by law or to protect our rights
Business transfers: In connection with any merger, sale, or acquisition of our business

All third-party service providers are contractually obligated to maintain the confidentiality and security of your information.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the following rights:

Right to access: Request copies of your personal data
Right to rectification: Request correction of inaccurate data
Right to erasure: Request deletion of your personal data
Right to restrict processing: Request limitation of how we use your data
Right to data portability: Request transfer of your data to another organization
Right to object: Object to our processing of your personal data
Right to withdraw consent: Withdraw consent at any time where we rely on consent

To exercise these rights, please contact us using the information provided below.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Contact form submissions are typically retained for two years unless you request earlier deletion.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

11. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.

13. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Finella PL
Bolesława Chrobrego 28
31-428 Kraków, Poland
Email: info@finellapl.com
Phone: +48 12 294 12 31

14. Supervisory Authority

If you are located in the EEA and believe we have not addressed your concerns adequately, you have the right to lodge a complaint with your local data protection supervisory authority.